Who we are

webcastcloud Pty Ltd

Our website address is: https://www.webcastcloud.com and https://www.webcastcloud.com.au

What personal data we collect and why we collect it

We may collect information from or about you, such as:

  • Personal information that you voluntarily provide, including name, address, and email address.
  • Communication preferences.
  • Unique IDs such as IP address, browser and device
  • Viewing activity on our website, including pages visited, videos watched, duration and search terms.
  • Referring domain, destination domain and destination path.
  • Geolocation data.

To the extent permitted by applicable law, we may also combine information you provide to us, either via our Site or via another means (such as at a trade show) with publicly-available information, such as your organization’s name.

Analytics

We use third-party analytics provided by Google Analytics. For information on how Google Analytics collects and processes information about you and information on how to opt out from Google’s collection of information from you, please click here.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you provide us personal information via our contact forms or subscription forms, this may include name, email address and company details.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We May Use Your Information

To the extent permitted by applicable law, we may use the information collected about you for the following purposes or in the following ways:

  • To communicate with you and to inform you of products, programs and services.
  • To fulfill your requests and respond to your inquiries, such as to send a requested white paper.
  • To send you important information regarding the Site, including changes to Site terms, conditions and policies. This information is important, so you may not opt out of receiving it.
  • To allow you to voluntarily participate in contests, surveys or promotions (collectively, “Promotions”). If you participate in a Promotion, we may request certain personal information, such as your email address. You should carefully review the rules, if any, of each Promotion, because the rules for each Promotion may contain additional information about our use of personal information that you provide in connection with the Promotion. To the extent that the Promotion’s rules conflict with this Privacy Policy regarding the treatment of personal information, the Promotion’s rules will control.
  • For our internal business purposes, such as for data analysis (including through automated systems and machine learning), benchmarking, reporting, audits, developing new products, enhancing our Site, improving webcastcloud Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
  • To protect the security and integrity of our Site, and to prevent and to investigate fraud and other misuses.
  • In an anonymous (or pseudonymous or de-identified), aggregated manner.
  • In combination with other information, collected online and offline, including information from third-party sources, to help us update, expand and analyze our records, identify prospective customers and provide products and services that may be of interest to you.
  • To comply with applicable legal or regulatory requirements and our policies, and to protect against criminal activity, claims and other liabilities.
  • In any other ways, with your consent or as permitted under applicable law.

Who we share your data with

To the extent permitted by applicable law, we may share personal information as follows:

  • With any of our current and future corporate subsidiaries and affiliates.
  • With our third-party service providers, vendors and other third parties we use to support the website and our business. This includes, but are not limited to, third parties providing us with services such as website hosting, company CRM, email marketing services, email delivery services, infrastructure service providers, customer support services and IT services. These third parties are authorized to use your personal information only as necessary to provide these services to us.
  • As we believe necessary to compliy with any law including laws outside your country of residence.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

webcastcloud Pty Ltd.

If you have any questions regarding this Privacy Policy, please contact us by email at privacy@webcastcloud.com or call +61 2 8318 3624, or write to:

Attn: Privacy Team
webcastcloud Pty Lt
226/ 20 Dale St,
Brookvale Sydney NSW 2100 Australia

privacy@webcastcloud.com